Sensemaking
When people don't agree, we facilitate powerful conversations to help people make sense of their context so they can agree on a course of action
Sensemaking vs traditional thinking
Two different assumptions about how change should work.
Lean Change
We help people make sense of their context so they can generate options for moving forward.
Traditional Change Management
It's our job to make sense of the change so we can craft the proper messaging.
Sensemaking is a big word. It's one of our philosophies within the Response to Change Universal because what we label as resistance can simply be the desire for clarity.
When people are asking hard questions about the change, they're not resisting. There's something they don't understand and they need clarity.
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