Training · Live course
Lean Change Agent
Become a certified Lean Change Agent and learn to apply the Lean Change Operating System to the way change actually works in the real world.
Most change methods assume the plan will hold. As a Lean Change Agent, you'll learn to work with change as it actually unfolds — running small experiments, learning from the reaction, and adjusting — inside the governance, sponsors and timelines you already have. You bring a real change you're working on, and work on it with a small group of peers and a licensed facilitator.
- Earn the globally recognised Lean Change Agent certification
- Apply the Lean Change Operating System to what you’re working on now
- Join a global community of Lean Change Agents
- Format
- Live, instructor-led
- Length
- 18 contact hours
- Certification
- Lean Change Agent
- Delivered
- Online and in person
About the workshop
Learn from the global leader in modern change management
Our six-module Lean Change Agent workshop is an experiential course. You'll learn to navigate 21st-century complex change by applying the Lean Change Operating System to create a context-sensitive approach. Each workshop is taught by a certified Lean Change facilitator.
Over six modules, you'll change the way you view change — and the way you do it. And you'll walk away with actionable approaches, applied to your current change:
Contact
Diagnose your change
Understand what you’ve walked into, what’s holding it back, and which parts can be planned and which need navigating.
Bearing
Build a lean, flexible strategy
Set a clear direction and a visible plan your sponsor can follow — without pretending you know the whole journey.
Navigate
Execute adaptively
Run small experiments instead of big rollouts, learn from how people respond, and adjust week to week.
Details
Course structure and inclusions
Course structure
- Format
- Live, facilitator-led sessions — online or in person
- Time
- 18 contact hours, plus short homework
- Price
- Set by each facilitator — shown with each upcoming date
What's included
- Your Lean Change Agent certification
- Live sessions with a licensed Lean Change facilitator
- Free access to the global community of Lean Change Agents
- A free 30-day trial of individual Lean Change membership
- Permanent access to your Lean Change materials, tools and templates
Course outline
Core learning outcomes
Six modules and 18 contact hours, built around three core ideas. You bring a change you're working on and apply each one to it as you go — then present the whole thing at the end.

Lean Change Complexity Worldview
Why change rarely follows the plan — and how to diagnose the change you’re in and the friction holding it back.
Lean Change Orientation Goals
How to get oriented wherever you join a change, set enough direction to start, and keep moving.
Lean Change Operating System
The three systems you run your change with — and the toolkit of elements inside them.
How the six modules build it
- Module 1
Working with Complexity
Why change rarely follows the plan — how to diagnose the change you’re in, and map the friction holding it back.
- Module 2
Contact
Get oriented, wherever you join a change: understand the change itself, the people involved, and the system it lands in.
- Module 3
Bearing
Set enough direction to start moving — your change strategy, your horizons of Big / Next / Now, and how you’ll organise the work.
- Module 4
Navigate: the Lean Change Engine
Turn insights into options and options into small experiments — learning from the reaction and adjusting as you go.
- Module 5
The Five Universals
Five patterns behind change that works, and how they help you rethink your challenge and strengthen your experiments.
- Module 6
The Four Dimensions of Change
Choose the right approach for the moment, bring your stance and self to the work, and present your whole change.
Certification
Show what you can do, not what you memorised
Lean Change certifications are based on applied practice, not a multiple-choice exam. You earn yours by applying the course to a real change and presenting it.
- A verified digital badge you can share on LinkedIn and your résumé
- Recognised by a global community of Lean Change practitioners
- Evidence that you can run change, not just describe it

Formats
Live, with a facilitator
Online cohort
Live sessions with a small group and a licensed facilitator.
In person
Two-day workshops, public or delivered for your organisation.
In your time zone
Cohorts run across the Americas, Europe and Asia-Pacific, in several languages.
Who should attend
If you're responsible for making change happen
Lean Change works across industries and roles. It's built for people doing real organisational change — usually inside someone else's plan, budget and dates.
Change managers
Run change inside projects, programmes and transformations — without giving up the plan
Project managers
Add the people side of change to how you deliver
HR business partners
Support restructures and transformations with practical tools
IT and digital teams
Drive adoption of new systems, not just go-live
Continuous improvement
Make process changes stick with the people doing the work
OD professionals
Bring a complexity-informed approach to your practice
What past attendees say
“It wasn’t just about learning a change methodology that looks good on paper — it was about how to embed it into the messy, real world of day-to-day work.”
“Takes any real work-life scenario and offers practical, grounded solutions.”
Questions
Before you register
Do I need to replace my current change framework?
No. Lean Change is designed to work inside whatever approach you use today — the plan, the steering committee and the go-live date stay; you run insights, options and experiments underneath them.
What certification will I get?
The Lean Change Agent certification, earned by applying the course to a real change and presenting it at the end. It’s verified and shareable on LinkedIn.
Do I need to bring a real change?
It helps. The course is built around applying the ideas to something you’re working on now.
Can we run it for our organisation?
Yes — private cohorts can be delivered online or on site. Get in touch and we’ll match you with a facilitator.
Join an upcoming Lean Change Agent cohort
Workshops are scheduled by licensed Lean Change facilitators around the world, and appear here as they’re added.
Lean Change Agent: North America & Asia-Pacific (APAC)
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Lean Change Agent: North America & Europe, Middle East, Africa (EMEA)
Our most popular workshop! Modernize your approach to change with our 16-contact hour foundational course that will show you what Lean Change is, how...
Lean Change Agent (English, onsite in Brussels)
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