Training · Live course

Lean Change Agent

Become a certified Lean Change Agent and learn to apply the Lean Change Operating System to the way change actually works in the real world.

Most change methods assume the plan will hold. As a Lean Change Agent, you'll learn to work with change as it actually unfolds — running small experiments, learning from the reaction, and adjusting — inside the governance, sponsors and timelines you already have. You bring a real change you're working on, and work on it with a small group of peers and a licensed facilitator.

  • Earn the globally recognised Lean Change Agent certification
  • Apply the Lean Change Operating System to what you’re working on now
  • Join a global community of Lean Change Agents
Format
Live, instructor-led
Length
18 contact hours
Certification
Lean Change Agent
Delivered
Online and in person

About the workshop

Learn from the global leader in modern change management

Our six-module Lean Change Agent workshop is an experiential course. You'll learn to navigate 21st-century complex change by applying the Lean Change Operating System to create a context-sensitive approach. Each workshop is taught by a certified Lean Change facilitator.

Over six modules, you'll change the way you view change — and the way you do it. And you'll walk away with actionable approaches, applied to your current change:

Contact

Diagnose your change

Understand what you’ve walked into, what’s holding it back, and which parts can be planned and which need navigating.

Bearing

Build a lean, flexible strategy

Set a clear direction and a visible plan your sponsor can follow — without pretending you know the whole journey.

Navigate

Execute adaptively

Run small experiments instead of big rollouts, learn from how people respond, and adjust week to week.

Details

Course structure and inclusions

Course structure

Format
Live, facilitator-led sessions — online or in person
Time
18 contact hours, plus short homework
Price
Set by each facilitator — shown with each upcoming date

What's included

  • Your Lean Change Agent certification
  • Live sessions with a licensed Lean Change facilitator
  • Free access to the global community of Lean Change Agents
  • A free 30-day trial of individual Lean Change membership
  • Permanent access to your Lean Change materials, tools and templates

Course outline

Core learning outcomes

Six modules and 18 contact hours, built around three core ideas. You bring a change you're working on and apply each one to it as you go — then present the whole thing at the end.

Lean Change Complexity Worldview

Why change rarely follows the plan — and how to diagnose the change you’re in and the friction holding it back.

Lean Change Orientation Goals

How to get oriented wherever you join a change, set enough direction to start, and keep moving.

Lean Change Operating System

The three systems you run your change with — and the toolkit of elements inside them.

How the six modules build it

  1. Module 1

    Working with Complexity

    Why change rarely follows the plan — how to diagnose the change you’re in, and map the friction holding it back.

  2. Module 2

    Contact

    Get oriented, wherever you join a change: understand the change itself, the people involved, and the system it lands in.

  3. Module 3

    Bearing

    Set enough direction to start moving — your change strategy, your horizons of Big / Next / Now, and how you’ll organise the work.

  4. Module 4

    Navigate: the Lean Change Engine

    Turn insights into options and options into small experiments — learning from the reaction and adjusting as you go.

  5. Module 5

    The Five Universals

    Five patterns behind change that works, and how they help you rethink your challenge and strengthen your experiments.

  6. Module 6

    The Four Dimensions of Change

    Choose the right approach for the moment, bring your stance and self to the work, and present your whole change.

Certification

Show what you can do, not what you memorised

Lean Change certifications are based on applied practice, not a multiple-choice exam. You earn yours by applying the course to a real change and presenting it.

  • A verified digital badge you can share on LinkedIn and your résumé
  • Recognised by a global community of Lean Change practitioners
  • Evidence that you can run change, not just describe it
Lean Change Agent certification badge

Formats

Live, with a facilitator

Online cohort

Live sessions with a small group and a licensed facilitator.

In person

Two-day workshops, public or delivered for your organisation.

In your time zone

Cohorts run across the Americas, Europe and Asia-Pacific, in several languages.

Who should attend

If you're responsible for making change happen

Lean Change works across industries and roles. It's built for people doing real organisational change — usually inside someone else's plan, budget and dates.

Change managers

Run change inside projects, programmes and transformations — without giving up the plan

Project managers

Add the people side of change to how you deliver

HR business partners

Support restructures and transformations with practical tools

IT and digital teams

Drive adoption of new systems, not just go-live

Continuous improvement

Make process changes stick with the people doing the work

OD professionals

Bring a complexity-informed approach to your practice

What past attendees say

“It wasn’t just about learning a change methodology that looks good on paper — it was about how to embed it into the messy, real world of day-to-day work.”
Mignon Kock · Lean Change Agent, November 2025
“Takes any real work-life scenario and offers practical, grounded solutions.”
Course attendee · Lean Change Agent

Questions

Before you register

Do I need to replace my current change framework?

No. Lean Change is designed to work inside whatever approach you use today — the plan, the steering committee and the go-live date stay; you run insights, options and experiments underneath them.

What certification will I get?

The Lean Change Agent certification, earned by applying the course to a real change and presenting it at the end. It’s verified and shareable on LinkedIn.

Do I need to bring a real change?

It helps. The course is built around applying the ideas to something you’re working on now.

Can we run it for our organisation?

Yes — private cohorts can be delivered online or on site. Get in touch and we’ll match you with a facilitator.