Narratives
The shared stories, beliefs, and assumptions that shape how people interpret and respond to change.
Narratives vs traditional thinking
Two different assumptions about how change should work.
Lean Change View
Resistance to change isn't a barrier to bulldoze — it's a pattern of stories people tell about past experiences.
Traditional Change Management
Resistance to change is a barrier to bulldoze. We craft the change story and key messages, then communicate until people get on board.
Narratives are the shared stories, beliefs, and assumptions that shape how people interpret and respond to change. They are the stories people tell about change, and they explain and justify those responses. Narratives are connected to Patterns and Interactions. Patterns shape the Narratives people tell, and Narratives...
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