Insights
Some call this the first 'phase' of a Lean Change Management Cycle.
Insights vs traditional thinking
Two different assumptions about how change should work.
Lean Change
It's important to gather insights so we'll know what the right change is, and when the right time is to work on it.
Traditional Change Management
We gather insights after the fact, but we will still execute the change as planned.
People often wonder where the step-by-step Lean Change Management framework diagram is. Well, there isn't one, but if we had to say [i]start with this[/i], always start with Insights.
LCM is a feedback-driven approach to change so giving you a step-by-step guide is impossible because context matters. Here are a few ways to "start" with LCM depending on where you are at with the change:
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