In a Tweet
This universal tool helps generate sentiment about any part of the change so we can see where we're aligned.
In a Tweet vs traditional thinking
Two different assumptions about how change should work.
Lean Change
Metrics are important, so is sentiment. We use this tool to help people understand each other's perspectives.
Traditional Change Management
Only a well-thought out survey or interviews will tell us how people are reacting to the change.
We all know and love twitter. That may or may not have been sarcasm.
Either way, forcing yourself to express a thought via [i]old-twitter's[/i] 140 character limit is a perfect way to capture sentiment about the change. We call this a universal exercise because you can use it everywhere.
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