Lean Change Element

5 Universals of Change

The 5 Universals of Change focus on 5 patterns that guide effective change: aligning people around a common purpose, fostering meaningful dialogue, co-creating solutions, encouraging experimentation, and responding to change constructively. These principles help create a more inclusive and adaptive change process.

5 Universals of Change

5 Universals of Change vs traditional thinking

Two different assumptions about how change should work.

Lean Change

Change management is a servant role. We co-create the plan and build the right change in the right way at the right time with the people affected. We don't accept uncertainty, we work on managing and reducing it by using modern approaches to change.

Traditional Change Management

Change Management is as a control position. We create the plan. We sell the plan. We overcome the resistance. We are responsible for ensuring successful outcomes.

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We live in a colourful world, not a black and white one. The best change agents know how to balance the art and science of change so they can intervene in the organizational system in the right way, at the right time.

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Child Developments

Related child elements that expand this building block.

Child element
Cause & Purpose

We value Cause and Purpose over Urgency for Change

Child element
Co-Creation

We believe in co-creating change over getting buy-in through coercion

Child element
Experimentation

We believe in experimenting our way through change over executing tasks in a plan

Child element
Meaningful Dialogue

We believe in enabling meaningful dialogue over broadcasting information at people

Child element
Response to Change

We believe in understanding the response to change over blaming people for resisting.

Connections to the broader Lean Change ecosystem.

Stuckthis leads toward
Attitude & Approach
Stancethis leads toward
Coaching Stance
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