Official training
Systems Thinking and Complexity for Change Leaders
Build a deeper understanding of complexity and systems thinking to drive effective change in your organization. This hands-on course empowers you with tools to navigate complex environments and design interventions that make a real impact.
Who it's for
This course is ideal for change managers, agile coaches, organizational leaders, and consultants who want to deepen their understanding of systems thinking and complexity. If you’re working in environments where traditional change approaches fall short, this course will equip you with the tools to navigate and influence complex, dynamic systems.
Why attend
Join this course to gain practical skills for managing change in complex environments. Learn how to: • Understand and map complex systems to identify key influences and feedback loops. • Apply sensemaking techniques to respond effectively to uncertainty. • Design adaptive interventions that drive meaningful, sustainable change. Equip yourself with cutting-edge tools and insights to become a more effective change leader.
Make sense of change when the old playbook doesn’t work.
This interactive workshop helps experienced change managers understand why traditional methods often fail in today’s fast-paced, interconnected organizations—and what to do instead. You’ll explore complexity and systems thinking in plain language, with practical tools that bridge theory and real-world application.
In this course, you’ll learn how to:
- Distinguish between simple, complicated, and complex change using models like Cynefin and Stacey
- Map relationships and feedback loops to see how small changes create big ripple effects
- Make sense of messy situations so you can act with clarity—even when there’s no clear answer
- Design adaptive, feedback-driven interventions using Lean Change principles
If you’ve ever felt like your change strategy made perfect sense on paper but didn’t land in practice, this course will show you why—and what to do next. No buzzwords, no hype—just grounded tools for navigating real complexity.
Curriculum
What you'll learn
Understanding Complexity
Explore the core principles of complexity, including complex adaptive systems, emergent behavior, and unpredictability. Using models like the Cynefin Framework and the Stacey Matrix, you’ll learn to differentiate between simple, complicated, and complex situations, understanding which approaches are best suited for each.
Understanding Systems and Interactions
Dive into systems thinking, mapping the interconnected elements within an organization and analyzing how different parts influence each other. You’ll gain hands-on experience with tools like systems mapping and feedback loops, which reveal how small changes can ripple throughout an entire system.
Sense-making in Complex Environments
Learn how to make sense of complex, ambiguous situations using sensemaking frameworks and pattern recognition techniques. This lesson will guide you through interpreting complex dynamics, so you can respond effectively to uncertainty and recognize patterns that signal when to intervene.
What to expect
Expect an interactive, hands-on experience designed around real-world application. You’ll participate in collaborative exercises, including systems mapping, complexity assessments, and live experimentation planning. Through practical case studies and group activities, you’ll leave with actionable skills you can immediately apply in your organization.
Upcoming workshops
Join an upcoming Systems Thinking and Complexity for Change Leaders workshop
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