Visualizing Your Change

Keep your change plans, and status updates, visible.

Change Wall

This is the most important practice of Lean Change Management. Make your change plan, progress and feedback visible. Encourage change stakeholders to meet in front of the wall. The purpose is to create meaningful conversations face-to-face wherever possible.

Treat your change wall like a product. Who would be the consumer? What questions should it answer? Where is the best location for it?

Even in distributed organizations, a big visible change wall becomes your communications plan, meeting place to talk about risk, and allows you to create new rituals that are focused on the conversation.

Stories and Examples