Visualizing Your Change

Keep your change plans, and status updates, visible.

Change Wall

This is the most important practice of Lean Change Management. Make your change plan, progress and feedback visible. Encourage change stakeholders to meet in front of the wall instead of having status reports and PPT files. They don’t work. No, they don’t. And no one is reading them. Yes I’m being purposely snarky.

The strongest objection I get to visualizing change work is that it wont’ work because we’re a big, scary Enterprise. Well, chances are if you’re working in 10,000+ organization, there are different levels of fidelity needed to inform, plan and execute the change. It’s simple to synchronize these walls by employing the buddy system. That is, have change agents pair up with people across locations to keep the boards in sync.

Stories and Examples