Facilitator Details

Melissa Kruger

South Africa
1 Years as trainer
1 Events held
Lean Change Agent Facilitator
Upcoming events
Past events
As a seasoned Change Management professional, with a total of 9 years Change Management and Communications experience, predominantly within the financial industry, I tackle people change (transformational change) as well as changes to business processes, systems and technology (operational change) both creatively and sensitively; with my primary responsibility being to create and implement Change Management strategies and plans that maximise employee adoption and usage; and minimise resistance.   

Through the implementation of a structured framework, key conversations and building strong trusted relationships, I work to drive faster adoption, higher ultimate utilisation and greater proficiency of the changes that impact employees in the organisation.