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Lean Change Agent Facilitators Charlotte Mawle and Ro Gorell recently interviewed Melanie Lunny about her experience using Lean Change Management tools to create a community of change agents. Listen to Melanie Lunny describe her experiences of applying Lean Change. ...read more
4 Perspectives - The Change Managers, Scrum Master, and Agile Coach. Change management never seems to be straightforward in large, complex enterprises and this program was no different.This is the story of the journey to integrate change management into a continuous...read more
In 1998 I became an HP Certified Printer Repair person because I demonstrated the ability to replace PIU;s (Paper Input Units) at an alarming speed. It's also been about 15 years since I received my first MCP (Microsoft Certified Professional) designation for using...read more
Telling people about the change doesn’t have a strong enough impact – you need to get the people affected by the change involved in the design of it. Here’s how National Leasing used Change Canvases to trigger co-creation of change.read more
Change readiness assessments aren’t a new idea…but there’s an easier way to go about them!read more
A while back I was helping a marketing department with Agile, and that’s a story for another day. This story starts with a comment from a VP who was sponsoring the problem that this marketing team was working on. He said, “we tend to make it hard on ourselves to get...read more
Read any article about how to ensure successful change (or why changes fail), and you're likely to see these patterns: we need communication, top-down support, strong leadership, a reason why (urgency), motivated individuals, and the right change method to follow....read more
In the project management world we take big projects and break them up into smaller pieces so they are less overwhelming to the people doing the work. This also makes it so we can track our progress. In Agile, we break them up into short iterations so we can create...read more
A couple of weeks ago Thomas Cagley interviewed me for his SPaMCAST podcast. Oddly enough, a few days later, I had an opportunity to try another experiment using storytelling. That will be a post for another day! [button...read more
“Change or die!! Innovate for become obsolete!” This is the false urgency that Kotter warns about. Knowing the difference between urgency and false-urgency can be difficult. Maybe change agents should be focusing on something else to help organizations change.read more