The Hot SeatSolving wicked problems without shooting down ideas!
- Have participants write down problems they want to solve on sticky notes.
- Have the group vote in order to find the problem that will become the focal point of the conversation. There’s one rule, you can’t vote for your own idea!
- Put the person who had their idea chosen into the ‘Hot Seat’
- Set a timebox (use your discretion based on the number of people and how gnarly the problem is) and have the participants ask as many questions as they can in order to explore the problem. It’s a good idea to have scribes record important details.
- Have the person in the Hot Seat face away from the group
- Set another timebox and have the participants throw out solutions…the key here is that the person in the Hot Seat cannot respond! Again, have scribes document Options.
Stories and Examples
This episode features Salah Elleithy, Agile Coach, Trainer and founder of Spark Agility. Salah joined an open session with me at Agile 2015 where myself and a few other people tried out a technique called The Hot Seat.
Salah recently tried this out with a client and in this episode we chat about why he wanted to try it, how he did it and what happened.