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Modernizing Change Communication
change communication is almost always training and newsletters…what would it take to shift towards modern practices that enable meaningful dialogue?
Change and Agile Leadership
Leadership has existed since the dawn of humankind. History shows us great leaders adapt to their context so what does ‘agile’ really change about that?
Making Time for Change
We’re almost a month into the New Year which means 80% of people have abandoned their resolutions. In this Inc.com article, the two main reasons include being unreasonable about your resolution, and the word resolution itself. I didn’t have a New Year’s resolution...
Change Management: A Look Back at 2018
What changed about change management in 2018 and what’s in store for 2019?
Triggering Meaningful Dialogue with Storytelling
If you've ever seen a Disney movie, you know what great storytelling looks like. The hero gets a call to action; turns it down, or fails, or runs away; finds meaning in what they were asked to do through a mentor; and finally, they come back and are successful....
Support Structures for Change Agents
A few years ago when I was working in a large organization helping a 1600-ish person department with a change, I had a few of those days that I think we’ve all had at some point. I had a day of meetings scheduled and every single one was canceled by the time I got to...
Change Readiness and Setting Expectations
As we close out November’s Lean Change Management Association (LCMA) theme, this article ties in what we sometimes forget about: expectations of the change agent. In the first article, I showed how to use a simple grid to do a change readiness assessment, and if...
Are You Ready for Change?
“Hi Jason, we’re looking for a <change agent, agile coach, consultant> to help with our agile transformation. I wanted to setup a time for you to come in and chat with my VP about it.”, said Biff. I replied with, “Thanks for reaching out! Tell me a bit more...
Digital Credentials over Certifications
The debate about certifications will always exist. There are those that feel becoming certified in any knowledge related field after sitting in a class for 2-days is ridiculous, and on the opposite side of the table, there are those that support certifications as an...
Impact Matrix – 4 Categories of People Affected by Change
Benjamin Franklyn said, "All mankind is divided into three classes: those that are immovable, those that are movable, and those that move." We know not everyone affected by the change will be impacted by, or respond to, the change in the same way or with the same...