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Support Structures for Change Agents
A few years ago when I was working in a large organization helping a 1600-ish person department with a change, I had a few of those days that I think we’ve all had at some point. I had a day of meetings scheduled and every single one was canceled by the time I got to...
Change Readiness and Setting Expectations
As we close out November’s Lean Change Management Association (LCMA) theme, this article ties in what we sometimes forget about: expectations of the change agent. In the first article, I showed how to use a simple grid to do a change readiness assessment, and if...
Are You Ready for Change?
“Hi Jason, we’re looking for a <change agent, agile coach, consultant> to help with our agile transformation. I wanted to setup a time for you to come in and chat with my VP about it.”, said Biff. I replied with, “Thanks for reaching out! Tell me a bit more...
Digital Credentials over Certifications
The debate about certifications will always exist. There are those that feel becoming certified in any knowledge related field after sitting in a class for 2-days is ridiculous, and on the opposite side of the table, there are those that support certifications as an...
Impact Matrix – 4 Categories of People Affected by Change
Benjamin Franklyn said, "All mankind is divided into three classes: those that are immovable, those that are movable, and those that move." We know not everyone affected by the change will be impacted by, or respond to, the change in the same way or with the same...
Finding Influencers…at the Bottom of Your Org Chart
We underestimate the power of influence networks in our organizations. Here are 5 tips for finding influencers at the bottom of the org chart, along with a podcast I recorded with Tamara Kleinberg of Inside Launchstreet.
Ritual-based Change versus Continuous Change
This year when the New Year came around, my 11 year old daughter told me that resolutions were pointless because it's just another year, same as any other. I remember thinking that when I started becoming entrenched in all-things-agile, I thought it was smart to...
Happy Anniversary Lean Change Management!
Last month marked the 3rd anniversary of the 2nd edition of Lean Change Management. 5th anniversary if you include the terrible Leanpub version, and 8th anniversary if you consider the blog post that started it all. Much has happened since then: ~10,000 copies of Lean...
Creating a Community of Change Agents with Lean Change
Lean Change Agent Facilitators Charlotte Mawle and Ro Gorell recently interviewed Melanie Lunny about her experience using Lean Change Management tools to create a community of change agents. Listen to Melanie Lunny describe her experiences of applying Lean Change. ...
LCM Podcast 16 – Debugging Bureaucracy
In this podcast, we hand over the hosting reigns to Lean Change Facilitator Richard Atherton - one of the leaders of Lean Change in the UK. Richard first discovered Venkataraman on LinkedIn in 2016 and was attracted to his incisive writing on organisations. In this...