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Modernizing Change Communication
“change communication is almost always training and newsletters...what would it take to shift towards modern practices that enable meaningful dialogue?” This was from a 20+ year experienced change and communication professional who came to one of my workshops...
Change and Agile Leadership
We live in the Maker Age. Some are calling this the 4th industrial revolution, others call it the creative age, and some laggards are still clinging to the knowledge age moniker. Anyway you slice it, when it comes to business today, the barrier to create evolutionary,...
Making Time for Change
We’re almost a month into the New Year which means 80% of people have abandoned their resolutions. In this Inc.com article, the two main reasons include being unreasonable about your resolution, and the word resolution itself. I didn’t have a New Year’s resolution...
Change Management: A Look Back at 2018
This year marks my 3rd State of Change Management blog post. I guess that's simply a fancy way to say "here's my WAG (wild-ass guess) for how change management will change this year" If you are interested, my 2017 post is here, and my 2016 post is here. This year will...
Triggering Meaningful Dialogue with Storytelling
If you've ever seen a Disney movie, you know what great storytelling looks like. The hero gets a call to action; turns it down, or fails, or runs away; finds meaning in what they were asked to do through a mentor; and finally, they come back and are successful....
Support Structures for Change Agents
A few years ago when I was working in a large organization helping a 1600-ish person department with a change, I had a few of those days that I think we’ve all had at some point. I had a day of meetings scheduled and every single one was canceled by the time I got to...
Change Readiness and Setting Expectations
As we close out November’s Lean Change Management Association (LCMA) theme, this article ties in what we sometimes forget about: expectations of the change agent. In the first article, I showed how to use a simple grid to do a change readiness assessment, and if...
Are You Ready for Change?
“Hi Jason, we’re looking for a <change agent, agile coach, consultant> to help with our agile transformation. I wanted to setup a time for you to come in and chat with my VP about it.”, said Biff. I replied with, “Thanks for reaching out! Tell me a bit more...
Digital Credentials over Certifications
The debate about certifications will always exist. There are those that feel becoming certified in any knowledge related field after sitting in a class for 2-days is ridiculous, and on the opposite side of the table, there are those that support certifications as an...
Impact Matrix – 4 Categories of People Affected by Change
Benjamin Franklyn said, "All mankind is divided into three classes: those that are immovable, those that are movable, and those that move." We know not everyone affected by the change will be impacted by, or respond to, the change in the same way or with the same...