LCMA Virtual Lean Coffee #1

LCMA Lean Coffee #1 How can we help the world? Shownotes: – www.collaborationsuperpowers.com : a great place to learn about remote working – www.leancoffeetable.com : the tool we use to run virtual lean coffee – Focused Conversations – help leaders with having...
The Evolution of Digital Credentials

The Evolution of Digital Credentials

It’s been 18 months since we launched our digital credential program. While certifications in the agile and change communities continue to be as popular as the backlash against them, here’s the original reasons we decided to choose digital credentials over...

Creating Certainty in an Uncertain World

The year was 1972, and Southwest Airlines was fresh off a $1.6M loss. As a result, they sold 1 of their four planes and needed to serve a 4-plane passenger docket with only three planes. Bill Franklyn, VP of Ground Operations, was tasked with finding a solution. The...
Modernizing Change Communication

Modernizing Change Communication

“change communication is almost always training and newsletters…what would it take to shift towards modern practices that enable meaningful dialogue?” This was from a 20+ year experienced change and communication professional who came to one of my workshops...